Please allow 2-5 days for all domestic, ready-to-ship orders.

Made to order jewelry can take 3 weeks to make before it is shipped.

Unused & undamaged pieces can be exchanged for jewelry that is the same or lower in price.

Custom/personalized items cannot be refunded, returned, or exchanged.

Defective/broken jewelry will always be repaired for free if it is a fault on our end.

Please email abby@428metal.com for repairs, with a photo and a detailed description.