FAQ + Additional Info

Shipping

Please allow 2-5 days for all domestic, ready-to-ship orders.

Made to order jewelry can take 3 weeks to make before it is shipped.

Custom jewelry will ship when ready. 6-12 weeks.

Returns

Unused & undamaged pieces can be exchanged for jewelry that is the same or lower in price.

Custom/personalized items cannot be refunded, returned, or exchanged.

Repairs

Defective/broken jewelry will always be repaired for free if it is a fault on our end.

Please email abby@428metal.com for repairs, with a photo and a detailed description.

Sizing

If you're not sure what size to get, refer to our sizing charts! Any item can be made to your size, so if it's not listed just shoot me an email abby@428metal.com